Our ethos looks like this day to day- A team calmly, diligently doing their jobs.
Property managers making regular site visits, communicating and building relationship with each tenant while minimising arrears, keeping our clients informed about their properties and communicating clearly with the administration team.
Property administration team, with the pressure of multiple monthly deadlines, are methodically ensuring property managers sign off on a myriad of actions, arrears are addressed, bills paid, funds held where required and owner’s remittances are made in a timely way.
The environment in which this happens is professionally & culturally set by the owner of the business, Mark de Valence, and is not a moving target.
It is written somewhere “And he who falls on this stone will be broken to pieces; but on whomever it falls, it will scatter them like dust.”
Mark has set the modus operandi- Smart Asset Managers organisationally & individually is to be diligent and pursue professional excellence from a broken (humble) position where respect and accountability are bedrock. Therefore we take accountability when things go awry, we celebrate good outcomes as a team and look to care for others.
Nurturing Trust and Value: The Business Ethos of Smart Asset Managers
At Smart Asset Managers, we, as a corporate entity, undertake a diverse array of responsibilities in facilities management. Our purview includes the supervision of building operations, management of maintenance tasks, and the meticulous adherence to essential health and safety standards within our workplaces.
Our inception at Smart Asset Managers was driven by a visionary commitment to prioritize trust through transparent communication. Our founder, Mark De Valence, recognizes the pivotal significance of acknowledging any shortcomings. In such instances, clients can anticipate swift notification, initiating a trust-building process that lies at the core of our corporate ethos.
Nurturing Trust and Value: The Business Ethos of Smart Asset Managers
Our company sets itself apart not only through the expertise of its key staff but also by leveraging state-of-the-art software and proven efficient systems. This combination of seasoned professionals and cutting-edge technology positions the team at Smart Asset Managers to provide a level of service that surpasses the ordinary.
At the heart of our client engagement strategy is regular communication. Clients can expect timely updates on property assets, financial insights, maintenance activities, and the overall presentation of their property. This unwavering commitment to transparency permeates every aspect of our operations, underscoring our dedication to cultivating lasting relationships with our clients.
Nurturing Trust and Value: The Business Ethos of Smart Asset Managers
At Smart Asset Managers, we take pride in delivering comprehensive property management services. Our expertise spans asset inspections, lease management, financial oversight, and providing clear reporting for both clients and accountants. Our team excels in handling every facet of property management, with a dedicated focus not just on maintaining assets but on diligently protecting and adding value to them, whether it’s a strata shed, factory offices, or a retail center.
What distinguishes Smart Asset Managers is our proactive approach to on-site management. Through regular interaction with tenants and a vigilant eye on assets, we ensure that potential issues are identified and addressed promptly. This hands-on approach speaks volumes about our commitment to the well-being of the properties under our care.
